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Using Turtl to personalize collateral saw bounce rates drop by 50% while read times rose from 2 minutes to almost 5 minutes.
CUSTOMER PROFILE
One of the UK’s oldest and most respected wealth management firms, with a rich history of managing investments for individuals, charities and firms and a storied reputation for delivering excellent customer service and tailored investment solutions.
INDUSTRY :
Wealth management
COMPANY SIZE :
Medium
LOCATION :
Europe And UK
PRODUCTS :
- KYR
- KYTP
THE CHALLENGE
The firm was dependent on manual and disparate processes to manage employee compliance. Leadership wanted to move away from time-consuming and error-prone spreadsheets and choose a partner to provide a comprehensive and automated compliance solution.
THE MCO SOLUTION
After an intensive five-month review, the firm selected MyComplianceOffice. The firm has licensed Know Your Employee modules including Personal Trade Manager, Gifts and Entertainment, Outside Business Activities, Certifications, Attestations and Political Contributions along with the Know Your Transactions module MNPI and Insider List Management for 1900 users. MCO’s integrated technology was able to offer the firm the wide range of compliance coverage required on a single platform with a single data source. MCO’s professional, knowledgeable and responsive team was also noted as a key factor driving the firm’s decision.